Something is broken
Crashes, exports that fail, photos that will not load. Tell us your device model, your iOS version and what you were doing when it happened — it makes a real difference to how fast we can fix it.
Report a bug →Support
We read every message
Fliptastic is a small operation, which means your email reaches the people who actually build the app. Most replies go out within a couple of days.
A purchase is missing
If content you paid for is locked, open Settings inside the app and tap Restore Purchases while signed in to the Apple ID you bought it with. If that does not bring it back, email us.
Email about a purchase →Billing or subscriptions
Subscriptions are handled by Apple, so refunds and cancellations go through them. Cancel in the iOS Settings app under your name, then Subscriptions.
Apple’s refund page →An idea or a request
A transition you want, a format we are missing, a workflow that annoys you. A lot of what shipped in version 3 started as an email from someone using the app.
Send a suggestion →Before you write in
The FAQ answers most questions immediately — especially around watermarks, what is free, restoring old purchases and why some iTunes music cannot be used.
View on the App Store